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About Us

Indivirtus Solutions provides Insurance Back Office&Data management outsourcing services to Agents and Brokers, Wholesalers, Managing General Agents, Carriers and Claims Administrators with unique insights learned from years of collective experience and knowledge. Our end-to-end outsourcing solutions assist you in lowering manpower costs which includes recruitment, training & payroll expenses, streamlining workflows, reducing delivery delays and reducing work output errors. Before we assign any resource to our client, they go through diligent insurance training. At Indivirtus, we serve our clients as an extension of their organization, adapting to all of their processes & procedures in the same way that a new employee would.

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Vision

To be among the top ten globally competent back office services provider capable of providing timely and accurate solutions with highest integrity, while also providing a challenging and growth-oriented environment to our team of experts having a great sense of pride and achievement.

Mission

To facilitate our customers with quality outcomes and financial prudence by creating and nurturing a team of highly competent and innovative professionals and employing state of the art technology, ensuring precise finesse and excellence.

Values

We value our honesty, accountability, transparency, professionalism, and teamwork. Commitment manifests itself in our relationships with one another, resulting in an uncompromising, results-driven experience for our clients.

What Makes us Different

Better Client service

We measure client satisfaction on an annual basis, and clients across the board continuously rank as highly satisfied. We offers a completely managed process that includes assistance in the development of training manuals, full implementation, hiring, training, and administration of our workers.

We understand Dynamic Organizations

We serve dynamic, growing companies that are on the move because we too are a dynamic, growing firm on the move. We want to be part of your success and invite you to be part of ours.

Speed and Agility to make Decisions and Resolve Issues

Our firm is structured to react quickly to our clients’ needs and issues. We are empowered to make decisions locally, rather than moving issues up through a complex chain of command.

Exceptional People Committed to making a Difference

Our people are our most valuable asset, and we understand that being at the forefront of professional development is vital to our success. One of our strategic priorities is to attract, develop and retain the best people.

Culture & Environment

Our ideal work environment gives transparent communication, Supportive Leaders, Benefits, Perks, Learning & Development, Job security, Rewards & Recognition to our employees.

Management Team

Dr Upendra Jain, M Pharm, PhD

(Chief Executive Officer)
15 years in Pharmaceutical Sales and Marketing, 12 years in Education

Ms Veena Kanwar, MBA (HR & IT)

(Managing Director)
15 Years in HR and Admin

Pradeep Chamoli, MBA

Director Operations
12+ years of exp in Insurance Industries

Randeep Singh, MBA, MCOM

Director of Business Development
22+ years of exp in Sales & Marketing

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Our Specialization​

Our team is made up of a number of highly skilled and knowledgeable executives who are able to provide the best services and knowledgeable about a variety of agency management systems, including Ezlynx, Acturis, QQ Catalyst, Applied EPIC, Applied DORIS, Applied TAM, HawkSoft, Nexsure, AMS360, QuickBooks, Bill.com, Gusto, Xero, ADP, and Netsuite.

Products we serve in Personal Lines

  • Homeowners (HO3)
  • Renter (HO4)
  • Auto Liability Insurance
  • Condo (HO6)
  • Landlord/Dwelling Fire (DP3)

Products we serve in Commercial Lines

  • Crime Insurance
  • Worker’s Compensation
  • Ocean Cargo
  • Trucking Insurance
  • Commercial Property
  • General Liability Insurance
  • Business Owner Policy (BOP)
  • Excess/ Umbrella
  • Commercial Lines
  • Inland Marine
  • Production Insurance
  • Cyber Insurance
  • Error & Omission Insurance

Insurance Services

  • Quotation, Submission & Rating
  • Binders & Premium Finance
  • Policy Issuance & Policy
    Checking
  • Endorsements, MVR Review &
    Loss Runs
  • NOC/NOR & First Notice of Loss
  • Certificate of Insurance &
    Acord Forms
  • Loss Runs, Inspections, Claims
    & Premium Finance
  • Policy Renewals & New
    Business Review

Accounting Services

  • Sales Tax, Individual & Corporate Tax
  • Ledger Maintenance
  • Payroll Reconciliation
  • Bank & Credit Card Reconciliation
  • Audit Support
  • Accounts Payable & Receivable
  • Financial Reporting & Analysis
  • Cash Flow Management
accounting

Data Management Services

We are dedicated to providing our clients with low-cost, high-quality outsourced solutions. We uphold strong work ethic standards and provide our services with complete business integrity and confidentiality, with data security as a top priority in all of our operating operations.

Choose Indivirtus Solutions as your partner in back-office outsourcing! Contact us or speak with one of our outsourcing specialists who would be pleased to assist you.

  • Data Entry
  • Data Analytics
  • Data Conversion
  • Data Quality
  • Data Processing

 

FAQ’s

No. Because Indivirtus Solutions employees are based out of the USA and are managed under our organization, you do not have any liability over these employees.

We have clients that are currently saving 60% in employee cost (more the number of Virtual Assistants more will be the savings based on our preferred pricing). Contact us to know more.

It purely depends as per your requirement based on total workflow.

You just need to share the login credentials of agency management system you are using, assign outlook email, online carrier credentials/email address for wholesalers required if any to start the process.

We will have a dedicated management figure as a single point of contact. You can contact us during your working hours since we work on real time basis as we work as per your time zone. We observe holidays as per the USA federal holidays largely.

There is a dedicated IT team that monitors all phishing activities. It proactively ensures physical as well as network security. Various measures like Biometric control, CCTV surveillance etc. have been adopted to avoid any un-authorized entry and access with any data capture devices. A 100% compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996, Data software, hardware and network in-log ratio ensures that information is exchanged in a secured manner. Our systems & data are protected by security measures including Firewalls, Web policy-based user accesses, two factor authentications for all users, e-mail server internal domains, supported by first class antivirus and security software.